What is Vertilinc?
Vertilinc is a community management platform that helps residents, boards, and managers stay connected. It streamlines communication, simplifies tasks, and makes community living easier.
How do I log in for the first time?
You’ll receive an email from your community with your login details. Once you sign in, you can update your password and personalize your account.
Does Vertilinc have a mobile app?
Yes! Vertilinc is available on both web browsers and our mobile app, so you can access your community anytime, anywhere.
What can residents do in Vertilinc?
Residents can:
- Vote electronically in community elections
- Submit service requests
- Manage visitors and guests
- Reserve amenities
- Access important community documents
- Receive updates and announcements
How does Vertilinc help boards and managers?
Boards and managers can:
- Communicate easily with residents
- Track and approve service requests
- Manage visitor and access logs
- Run elections securely online
- Share announcements and documents
- Organize and store community records in one place
Is my information secure?
Yes. Vertilinc uses industry-standard security measures to protect community data and personal information.
Can residents contact management through Vertilinc?
Yes. Residents can send messages or service requests directly to management, which helps speed up response times.
How does electronic voting work?
Electronic voting allows residents to cast their ballots securely online. Votes are encrypted, easy to submit, and results are automatically tallied.
Can multiple communities use Vertilinc?
Yes. Vertilinc is designed for single communities, multi-building properties, and large associations with multiple communities.
What devices can I use to access Vertilinc?
You can access Vertilinc from your computer, tablet, or smartphone using a web browser or the mobile app.
What happens if the resident or staff forget their password?
For residents, simply click “Forgot Password” on the login screen of the resident portal, and you’ll receive a secure email link to reset it. As for the staff, please reach out to our Support Team at support@vertilinc.com.
Can Vertilinc replace paper forms and manual processes?
Yes. Vertilinc digitizes many tasks, like service requests, amenity reservations, and elections, so there’s less paperwork and faster turnaround.
How does Vertilinc benefit residents?
Residents enjoy convenience, transparency, and faster communication—all from one easy-to-use platform.
How do we get support if we need help?
Our support team is always ready to help. You can reach us directly through the platform, by email at support@vertilinc.com, or by phone 855-Vertilinc (305-600-1114).